Effective Date: January 1, 2025
Introduction
Welcome to Rally ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Rally mobile application.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our app.
Personal Information
Contact Information: Name, email address, phone number, and physical address
Financial Information: Payment details for booking courts and coaches
User Content: Photos or videos you upload to your profile
Location Information
Precise Location: Used to show nearby courts and players
General Location: Used to provide location-based features
Technical Information
Identifiers: User ID and Device ID
Usage Data: How you interact with our app and advertising data
Diagnostics: Crash reports and performance data
How We Use Your Information
We use the information we collect to:
Provide App Functionality
Enable court booking and reservations
Connect you with coaches and other players
Process payments for bookings
Display relevant courts and players near you
Personalize Your Experience
Customize content based on your preferences
Recommend courts, coaches, and players
Improve your overall app experience
Analytics and Improvements
Understand how users interact with Rally
Identify and fix technical issues
Develop new features and improve existing ones
Marketing and Communications
Send you updates about your bookings
Inform you about new features and services
Provide customer support
Data Sharing
We use the information we collect to:
We do not sell your personal information. We may share your information in the following circumstances:
With Your Consent: When you explicitly agree to share information
Service Providers: With third parties who help us operate our app
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights and Choices
You have the right to:
Access and update your personal information
Delete your account and associated data
Opt-out of marketing communications
Control location sharing through your device settings
Children's Privacy
Rally is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@rallyracquet.com
Email: adrian@rallyracquet.com
Additional Information
All data collected is linked to your identity to provide personalized services and ensure a seamless experience across the Rally platform. You can manage your privacy preferences in the app settings.
